Within the previous context, the client aimed to align the calculation of SCM4 indicators with SCM9 according to the methodology used by EAQ.
Consequently, presenting the results based on the measurement system version.
In a subsequent phase, the client requested the creation of a portal called IQR (Network Quality Indicator) to monitor the progress of indicator monitoring and utilize the information to trigger corrective actions and decision-making.
The delivery exceeded expectations
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